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MB5UP – How to get a virtual O’reilly ebook bundle (or ultimate customer service via twitter and email)
Over a year ago i sent two tweets to @timoreilly. These tweets started what i think is a showcase of ultimate customer service and (i hope) helped bringing a new product: the virtual bundle at O’Reilly Media into place. This blog post is about that story. Prologue Regular readers of this blog know that i […]
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Twitter acquires Summize [Twitter Blog]
A quote from Twitter Blog: Finding A Perfect Match: We’re excited to announce that Twitter has acquired Summize—an extraordinary search tool and an amazing group of engineers. All five Summize engineers will move to San Francisco, CA and take jobs at Twitter, Inc. This is an important step forward in the evolution of Twitter as […]