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MB5UP – How to get a virtual O’reilly ebook bundle (or ultimate customer service via twitter and email)
Over a year ago i sent two tweets to @timoreilly. These tweets started what i think is a showcase of ultimate customer service and (i hope) helped bringing a new product: the virtual bundle at O’Reilly Media into place. This blog post is about that story. Prologue Regular readers of this blog know that i […]
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Two Google maps of Israel
[Update:] Since this question came up within my work at dpa and we are a Google Maps enterprise customer, i contacted the support (a first). They got back to me within 3 hours (not 2 bad) and pointed me to this public page. It is a licensing issue (probably with GIsrael). I just recognized that […]
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iPad – initial impressions
This is a short post about my first impressions after using the iPad and some of the applications i downloaded. I wasn’t able to spend more time yet, because i’m attending wherecamp today and tomorrow and then flying back to germany. But i thought it would be a worthwile exercise. Buying experience Since i knew […]